Terms of service

Terms of Service

Welcome to Pooch N Stuff! By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before placing an order.

General

This website is operated by Pooch N Stuff. Throughout the site, the terms “we”, “us” and “our” refer to Pooch N Stuff.
We reserve the right to update, change or replace any part of these Terms by posting updates on our website. Your continued use of the site means you accept those changes.

Products and Availability

All products are subject to availability. We make every effort to display colours and details accurately, but slight variations may occur. We may limit quantities or discontinue items at any time.

Pricing and Payment

All prices are listed in New Zealand Dollars (NZD) and include GST unless stated otherwise.
We reserve the right to modify prices at any time without notice.
All payments are processed securely through our trusted payment providers.

Shipping

Orders are processed within 1–3 business days.
Shipping times may vary depending on location and courier delays.
Tracking information will be sent once your order has shipped.

Returns and Refunds

Please refer to our Return & Refund Policy for full details on how to return an item or request a refund.

Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages arising from your use of our website or products.
Our total liability will not exceed the amount paid for the item in question.

Accuracy of Information

We do our best to ensure all information on our website is accurate and up to date. However, we can’t guarantee that all details, descriptions, or pricing are error-free.

Privacy

Your privacy matters to us. Please see our Privacy Policy for information on how we handle your data.

Contact

If you have any questions about these Terms, please contact us at:
📧 shop@poochnstuff.com
📍 Wellington, New Zealand